9 Questions to Ask a Roofer Before Hiring

questions to ask a roofer

When something goes wrong with your roof, the implications can be pretty scary. The average roof costs $7,295, with a high-end roof costing upwards of $30,000. Wear to a roof could occur due to age, poor maintenance or storm damage.

If you need to repair or replace your roof, you want the right person to handle the job. But how do you find the right roofer? And what are the questions to ask a roofer before you hire them?

Keep reading for our 7 questions to ask a roofer to make sure you’re in the right hands.

1. Does My Roof Need to Be Repaired or Replaced?

To begin with, you’ll need to know exactly what needs to be done to your roof. You’ll have called in a roofer because there’s something wrong with your roof, but the next step is to find out what that is.

Have any prospective roofer inspect your roof, and then let you know the work that needs to be done and why. An experienced roofer will be able to give you a breakdown of the problems with your roof, and what needs to be done to get it back in shape.

2. How Much Will It Cost?

When pricing up your roof repairs or replacement, it’s best to get quotes from at least 3 different roofers. The costs involved will be dependent on things like the materials used, how easy or difficult it is to access, and how much damage there is.

To negotiate a good price, you’ll need to have a clear idea of what’s involved in the work, and what you’re getting for your money. If the roofer you like best isn’t the cheapest one, then let them know you’ve received a lower quote elsewhere, and see if they can match or get close to it.

3. How Long Will It Take?

Of course, the amount of time the work will take will depend on what needs to be done. A repair will take much less time than a full replacement. Also, the amount of work your roofer has at any given time will affect how quickly they can get to yours.

You’ll get the best quality workmanship from an experienced contractor. But on the flip side, good contractors are often very busy. So, one of the questions to ask a roofer is, how long will they take to finish yours?

Another factor to think about is the amount of disruption your roofing work will entail. Knowing how long the job will take will help you plan accordingly.

4. Can I See Your Credentials?

You’ll want to see a copy of your roofer’s company name, physical business address, and any business license they may have. Licensing varies from state to state.

If your roofer has a license, do your due diligence – check if they have any outstanding convictions, and that it’s still valid.

5. How Long Have You Been in the Business?

The amount of experience your roofer has is just as important as their credentials. A long-time roofer with years of work under his belt is far easier to trust, and his knowledge will shine through in his craftsmanship.

Among the questions to ask a roofer, you’ll want to ask how long they’ve been in the trade, roughly how many roofs they’ve done, and whether they can show you a portfolio of previous work.

6. Do You Have Insurance, and What Is It?

In order to make sure your home and property are covered during the disruption, you’ll need to make sure your roofer has insurance.

At a minimum, your roofer should have liability insurance. Liability insurance makes sure your property’s protected if your roofer causes damage during the work.

The question of insurance is one of the most important questions to ask a roofer because costs could skyrocket if they’re not covered for damage and/or injury.

7. Can I See Some Customer Feedback?

When you’re happy your roofer has the right experience and credentials, next you’ll want to see examples of their previous work, and hear what their customers have to say.

Your roofer should be able to provide you with testimonials from previous clients, and photographs of their work. But don’t just take their word for it. Ask if you can visit previous locations where they’ve done work, and speak to the homeowners involved to see how they really felt about the work they had done.

8. What Does My Contract Cover?

Once you’re satisfied you’ve got the right roofer, you’ll need to make sure your contract’s got you covered. Read it through thoroughly, and check that there aren’t any limitations or exclusions.

If you find that some parts of the work aren’t covered as part of your contract, see if you can negotiate with your roofer to include it if necessary.

Things like the kind of material to be used, timescales and costs should all be in your contract, so make sure they are, and that your roofer sticks to them as per his written agreement with you.

9. What’s Your Warranty?

Your warranty is a promise that the work your roofer has provided is to a high standard, and if something goes wrong, they’ll come back and make it right for you. Make sure your roofer’s warranty protects you – most roofers will cover their work for several years.

Another thing to bear in mind is the warranty for the shingles you use on your roof. Good quality shingles will have a longer warranty period, which could mean savings in the long run.

Be Armed With These 7 Questions to Ask a Roofer

Having work done to your roof is a big deal, and you need to know you can trust your roofer to do the work to the highest standard. Depending on the materials used, a quality roof can last anywhere from 20-50 years or more.

To make sure you’re getting the right roofer for you, keep these 7 questions to ask a roofer in your back pocket, and bring them out when speaking to yours. Armed with all the information you need, you’ll be sure to find the right workman for the job.

If you need roof repairs or a replacement, then why not contact us and see how we can help.

6 thoughts on “9 Questions to Ask a Roofer Before Hiring”

  1. My husband and I are considering hiring a contractor to help us get our roof fixed after our satellite was ripped off in the storm last week, and your tips will be great for when we start looking. Getting customer feedback, especially today when we have the internet available to us, is a great way to find the company that best fits a person’s needs, and we’ll be sure to ask for photographs of their old work as well as testimonials, as you suggest. Knowing what sort of timescale we can expect will be important to know, as well, so that we know when to schedule the electrician to re-install our satellite.

  2. I like that you said that a roofing contractor should be more than willing to show you the photos of their works to ensure you that they have the right experience and credentials. This is something that I will make sure to remember because I’m planning to replace our roof. My goal is to find a roofing contractor that has the abilities to install new roof using the best techniques which their past works can show.

  3. It sure was nice when you said that a roofing company that has been in business for a long time is trustworthy and knowledgeable in providing quality roofing services. My husband and I want to have our old roof replaced. We want to find a roofing contractor that can install our new roof using the best techniques and skills because we want our new roof to last for years. Thanks!

  4. Well stated! I always like to as around the community in recommendations for roofers, and then once I find a select few from referrals, I check to see if they’re licensed and what warranties they provide.

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